Welcome to
J-CRED

Executive oversight for SLA performance, NCR compliance and client delivery.

Daily, weekly, monthly & annual insights
SLA & turnaround performance
NCR compliance & audit readiness
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J-CRED Management Console

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J-CRED management
Insights
Cases
Intelligence
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J-CRED Verification Platform
© 2026 KTO Digital (Pty) Ltd.
Insights / Overview
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Overview

Daily, weekly, monthly and annual insights.

Verification volume

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SLA at a glance

NCR compliance

SLA Performance

Turnaround, breach and queue management against commitments.

Requests & turnaround

NCR Compliance

Prescribed purpose, quality checks and audit readiness.

Compliance ledger

Clients

Per-client volumes, performance and standing.

Client organisations

Provider SLA

Uptime and availability of each data source you depend on.

Provider status

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Cases

End-to-end case management — disputes, data requests and incidents.
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New Case

Open a new case. Fields adapt to the case type.

Workflow Builder

Define case types, stages, transitions and fields — no code.

Case types

Case Reports

Operational, management, regulator and board view.

By case type

By stage

Performance

Users & Teams

Manage access, roles and team structure.

Users

Teams

Client Management

Client records, SLA tiers and contacts.

Escalations

Rules, queue and auto-escalation on SLA risk.

Escalation rules

Escalation queue

Report Builder

Build, save and export reports over any dataset.
Regulator Board Management Operational
Dataset
Group by
Fields (comma-separated, blank = all)

Saved reports

Result

Audit Log

Immutable record of every action.

Settings

System configuration and SLA defaults.

Consent Overview

Candidate screening consent status.

Consent Invitations

Candidate consent requests and records.

New Consent Request

Create an individual or bulk consent invitation.

Consent Settings

Branding, email templates, SMS and SMTP delivery.

Delivery Evidence

Append-only register of outbound email and SMS attempts.

Tenants

Build and manage client tenants on the Xure Portal.

Explore

Interrogate any field — filter, group, aggregate and segment.
Dataset
Group by
Aggregate
Aggregate field

Fields

Filters

⊞Choose a dataset and run Analyze.

Ask AI

Grounded answers with metric, period, filters and reasoning — no black box.
Trend in volume Anomalies Top clients SLA risk Forecast

Proactive intelligence

anomalies, risks & opportunities

Forecast

Transparent projections with assumptions, confidence ranges and back-tests.
Dataset
Value field
Period
Horizon

Actions

Turn intelligence into tracked work with owners, deadlines and audit trail.

New action

Tracked actions

Audit trail

Dashboards

Save, reopen and share reusable analyses with preserved state.

Your dashboards

▦Open a dashboard to view its widgets.

Admin Overview

Platform-wide reporting & monitoring.

Reporting & monitoring

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Management

Client onboarding, tenants and request management.

Manual requests

Organisation tenants

Onboard a client

Secure Upload

Share files over an encrypted session.
⇪ Drop files here or click to browse

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